I'm having trouble logging in, it says "No account found with this email address".
This error may mean that you didn't complete registration, or misspelled the email address during it. Please try registering a new account and make sure the information you specify is correct.
Note: in order to access your license and the download links, it'll be necessary to use the email address specified in your license information upon purchasing.
I've registered a Customer Corner account, but don't see my licenses. Why?
Your license may have been purchased with an email different from the one you have logged in under. Please try registering a Customer Corner account using the email address specified in your licence information.
How do I get my Floating license key?
Register a Customer Corner account using the email you specified in your license information when making a purchase on 2Checkout; Log in to your Customer Corner account and open your Project; Locate your Floating license and click "Manage license"; ...
How do I make my license accessible to other Customer Corner users?
Click the three-dot button to the right of your Project's name, click "Project settings"; Open the "Project users" page and click "Add user"; Enter the user's email, select their role and click the "Add user" button. Note: Only the project owner can ...
Where can I access my license?
Register an account using the email you specified in your license information when making a purchase on 2Checkout; Log in to your account; Open your Project; Your license should appear there. Note: please refer to the Troubleshooting section if you ...
I didn't receive the 4-digit confirmation code to complete my registration.
Please check your SPAM folder first. If it's not there, check if the e-mail address you specified in the Registration form is correct: fill the form again and click Next. If it lets you continue, that will mean that the e-mail address was misspelled ...