Floating license: "Could not activate the license" error in CAD Exchanger Lab after its update

This error often means that server and client versions mismatch. If that's the case, lmx-serv.log or LM-X server window will say FAIL: New client version is newer than the license server version. Please update license server to a more recent version.

If you see this error, please update LM-X server - the latest installers can be downloaded from your license's page in Customer Corner.

• Related Articles

• Can I edit my model in CAD Exchanger Lab?

  CAD Exchanger Lab is only intended to be a viewer and converter. Although transformation and colors of the model’s elements can be changed with its help, editing their geometry will require the CAD Exchanger SDK.

• Can the license server be installed on a client computer also running CAD Exchanger Lab?

  Yes, the license server can be deployed on a client computer, but in this case please make sure this computer is being in the same network with the other computers that will use your license.

• Does CAD Exchanger Lab require any CAD system to be installed?

  CAD Exchanger is based on CAD Exchanger SDK, which is a self-contained set of libraries without dependencies on any CAD system API. Thus, there is no need to install any dependencies. System requirements can be found here.

• Error handling

  CAD Exchanger SDK is able to handle occurring errors. See Error handling to enable this feature. When it's enabled, it will be possible to catch and process exceptions listed in this article using a try-catch statement.

• Set up floating license server

  In order to set up floating license server follow this guide.